• Gaurav Aggarwal
• Vijay kumar

This case is the practical implication of widely known queuing technique to study the need of capacity expansion. In today’s time, most of the factories work on continuous line such that every department has seamlessly integrated with other department. So, to avoid bottlenecks & queues, the capacity of each department must meet the pitch of other departments. This study analyzes the production rate of packing department and service rate of the dispatch department in the RTE snacks (namkeen) factory in Greater Noida, India . The research is about to know- can the company go for capacity expansion in packing department, without creating bottleneck in dispatch department? M/M/1 queuing model is used to justify the study of the available capacity in the factory. This is a real time study includes two cases – Ideal case scenario and real case scenario. The study is carried out the available service rate and arrival rate for both the cases respectively. This study suggested that the company can go for capacity expansion as service rate is sufficient to meet the need of the system.

Quality, production, takt, efficiency and safety.

"Queuing model to study the need of capacity expansion at a food factory", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.2, Issue 3, page no.503-509, March-2015, Available :http://www.jetir.org/papers/JETIR1503019.pdf

"Queuing model to study the need of capacity expansion at a food factory", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.2, Issue 3, page no. pp503-509, March-2015, Available at : http://www.jetir.org/papers/JETIR1503019.pdf