• Chitra Sharma

In today’s dynamic environment, libraries are designed to fulfil the needs of the users, which are ever growing at very fast rate. Factors of growing user’s expectation, continuous advancement in information technology and competition force the librarians to take up nonstop improvement planning as a standard way of managing the libraries. Quality Management (QM) is a move towards in integrating the existing resources into a solitary unit to get the needed target. Total Quality Management (TQM) key centre of attention is to keep quality values as per need of the consumers. TQM application in library services is a framework of various TQM elements which influence the library services. In this paper, author presents a humble effort to show various facets of TQM principles in the context of library services to run the libraries in a healthy environment.

Quality Services, Quality Management, Total Quality Management, TQM Principles

"Momentous of TQM Principles in Libraries: An Overview", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.4, Issue 10, page no.172-176, October-2017, Available :http://www.jetir.org/papers/JETIR1710025.pdf

"Momentous of TQM Principles in Libraries: An Overview", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.4, Issue 10, page no. pp172-176, October-2017, Available at : http://www.jetir.org/papers/JETIR1710025.pdf