UGC Approved Journal no 63975(19)

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Published in:

Volume 5 Issue 5
May-2018
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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JETIR1805686


Registration ID:
182595

Page Number

515-524

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Title

IMPLEMENTATION OF TQM IN SCHOOL EDUCATION SYSTEM USING AHP TECHNIQUE

Abstract

In present scenario of everyone wants best quality and providing best quality of service is an important issue for industries. The term “Total Quality Management” also used in increasing the quality of service for organization from its starting stage to service after sales. Continuous improvement in quality can be done only after accepting quality culture in process. As JIT is applicable in every culture, TQM is also applicable in every sphere of human activities. TQM is a part of JIT. It includes maintenance, retail and service industries. Like as JIT those industries already implemented TQM have begun to take the benefits of TQM and transform themselves. Just in Time is now in every sector like banking, financial, education, retail, hospital, hotels, BPO and software services. This paper work is mainly focused on improving existing quality of education in Indian schools with the help of TQM tools using MADM techniques like AHP and TOPSIS. The present paper work is focused on the increasing the existing quality of education in schools with the help of by implementing TQM tools along with technique AHP, to find out the school with better education system using various factors. In this work TQM techniques are used in form of questionnaire for collecting required data from selected schools in Jhajjar, Haryana, India for calculation purpose. This data is further analyzed by AHP technique. AHP technique gives the result which decide the ranking of school, through that ranking school with better education can be selected easily under selected factors.The results from the calculation tells that school P e is best according to quality of education as it has the higher value of weightage as 0.72 in AHP technique. A matrix for AHP method has been discussed and provided too.

Key Words

Just-in-Time (JIT), quality, Total Quality Management (TQM), Implementation, Analytical Hierarchy Process (AHP), Technique, MADM (Multiple Attribute Decision Making)

Cite This Article

"IMPLEMENTATION OF TQM IN SCHOOL EDUCATION SYSTEM USING AHP TECHNIQUE", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 5, page no.515-524, MAY-2018, Available :http://www.jetir.org/papers/JETIR1805686.pdf

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2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"IMPLEMENTATION OF TQM IN SCHOOL EDUCATION SYSTEM USING AHP TECHNIQUE", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 5, page no. pp515-524, MAY-2018, Available at : http://www.jetir.org/papers/JETIR1805686.pdf

Publication Details

Published Paper ID: JETIR1805686
Registration ID: 182595
Published In: Volume 5 | Issue 5 | Year May-2018
DOI (Digital Object Identifier):
Page No: 515-524
Country: jhajjar, haryana, India .
Area: Engineering
ISSN Number: 2349-5162
Publisher: IJ Publication


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