• Aparna kushwaha
• Dr. Anshula Pandey
• Dr. Varun Kumar Kashyap

In this paper we have considered the queuing system with Poisson arrival and arbitrary service time distribution with mean service rate µ per unit of time, there is single service channel, system capacity is limited to N and the service discipline is FCFS. The steady state equations governing the queue and many characteristics for the model like expected number of customers in the system, expected queue length etc. are obtained. Particular cases when service time follows Erlang, Lomax and Laplace distributions, are considered and the steady state equations and various characteristics for the model are derived.

Queueing system, arrival distribution, service time distribution (Erlang, Lomax and Laplace distribution), queue discipline.

"A QUEUING MODEL WITH LIMITED SYSTEM CAPACITY AND ARBITRARY SERVICE TIME DISTRIBUTION", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 6, page no.461-467, June-2018, Available :http://www.jetir.org/papers/JETIR1806573.pdf

"A QUEUING MODEL WITH LIMITED SYSTEM CAPACITY AND ARBITRARY SERVICE TIME DISTRIBUTION", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 6, page no. pp461-467, June-2018, Available at : http://www.jetir.org/papers/JETIR1806573.pdf