ISSN: 2349-5162 | Impact Factor: 5.87

JETIREXPLORE- Search Thousands of research papers



Published in:

Volume 5 Issue 11
November-2018
eISSN: 2349-5162

Unique Identifier

JETIR1811055

Page Number

421-429

Share This Article


Indexing Partner


Title

A Comparative Study of Patient Satisfaction of Accredited Private, Non accredited Private and Government Hospitals in Kolkata

ISSN

2349-5162

Cite This Article

"A Comparative Study of Patient Satisfaction of Accredited Private, Non accredited Private and Government Hospitals in Kolkata", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 11, page no.421-429, November-2018, Available :http://www.jetir.org/papers/JETIR1811055.pdf

Abstract

The patient satisfaction is became a big issue in today’s health care industry. The functions of the hospitals are modified because the needs of the patients are changing day by day. The private hospitals are always trying to improve their quality of the service and the patient satisfaction is the main way to look at it. Patient satisfaction is regarded as one of the most useful indicator of the quality of the service provided by the hospitals. The process of accreditation is the way of enhancement of the quality of the service. The accredited hospitals means, they are maintain a certain level of quality of service. The accredited hospitals are able to draw more patients than that of nonaccredited and Government hospitals. In this paper patient satisfaction are calculated in accredited private, nonaccredited private and Government hospitals. Primary data are collected from 283 patients of three types of hospitals by the use of close ended questionnaire. Analysis of variance is used with the help of SPSS 17 version. The result of ANOVA shows that there is significant difference between accredited private, nonaccredited private and Government hospitals in respect to patient satisfaction.

Key Words

Patient satisfaction, Hospitals, quality, health care industry

Cite This Article

"A Comparative Study of Patient Satisfaction of Accredited Private, Non accredited Private and Government Hospitals in Kolkata", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 11, page no. pp421-429, November-2018, Available at : http://www.jetir.org/papers/JETIR1811055.pdf

Publication Details

Published Paper ID: JETIR1811055
Registration ID: 191000
Published In: Volume 5 | Issue 11 | Year November-2018
DOI (Digital Object Identifier):
Page No: 421-429
ISSN Number: 2349-5162

Download Paper

Preview Article

Download Paper


UGC and ISSN Approved Journal | Call For Paper
(Volume 5 | Issue 11 | November 2018 |Impact factor 5.87)

Call For Paper | Volume 5 | Issue 11 | Impact factor 5.87


Cite This Article

"A Comparative Study of Patient Satisfaction of Accredited Private, Non accredited Private and Government Hospitals in Kolkata", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 11, page no. pp421-429, November-2018, Available at : http://www.jetir.org/papers/JETIR1811055.pdf

Important Dates Related to Publication Procedure:
  • » Paper Submission Till: 29 November 2018.
  • » UGC and ISSN Approved Journal
  • » Review (Acceptance/Rejection) Notification: Within 02-04 Days.
  • » Paper Publish:Within 02-07 Days after submitting the all documents.
  • » Frequency: Monthly (12 issue Annually)
  • » Journal Type : Open Access
  • »Indexing In Google Scholar, ResearcherID Thomson Reuters, Mendeley : reference manager, Academia.edu, arXiv.org, Research Gate, CiteSeerX, DocStoc, ISSUU, Scribd, and many more | High Impact Factor: 5.87 Digital object identifier (DOI) and Hard Copy of certificate Provided.
Publication and Indexing Patner:




Preview This Article


Downlaod

Click here for Article Preview

Download PDF

Downloads

00022

Print This Page

Impact Factor

Impact factor: 5.87