UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 5 Issue 11
November-2018
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR1811B59


Registration ID:
192539

Page Number

383-394

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Title

IMPACT OF CORE BANKING SOLUTIONS ON BANK EMPLOYEES-A STUDY IN DAKSHINA KANNADA DISTRICT OF KARNATAKA

Abstract

We know that technological advancements paved the way for rapid changes in the banking practices of both bank employees as well as bank customers. Introduction of Core Banking Solutions tremendously reduced the efforts of bank employees in meeting the diversified requirements of modern customers. With the introduction of Core Banking Solutions by all most all bankers today, it is expected that customers are treated uniformly at all the branches of the Bank. But the experiences of customers and bank employees tell us a different story. Both bankers and customers agree that CBS has become not just an enabler, facilitating integration of a range of services which can be provided anywhere and at any time through multiple channels like, ATM, NEFT, RTGS, Telephone Banking, Mobile Banking, Internet Banking, Unified Payments Interface (UPI) etc. but is also indispensable for the survival and growth of Banking institutions in the changing banking landscape. Besides helping the bankers to provide ecstatic services to the customers, it helps them in generating MIS reports to the top management and in submission of various reports to the regulators and the Government. In today’s banking scenario, CBS is a necessity as customers of today have no time and patience to wait in a long queue in a bank counter for conducting their banking transactions. Since CBS is the main driver of digital banking concept which is more relevant and prominent in today’s banking field, an effort is made in this paper to understand the impact of CBS on bank employees in a changing landscape of banking by considering the opinions of 100 bank employees of Dakshina Kannada district.

Key Words

Core Banking Solutions, Digital Banking, Changing Banking landscape, ATM, NEFT, RTGS, UPI,Telephone Banking, Mobile Banking, Internet Banking

Cite This Article

"IMPACT OF CORE BANKING SOLUTIONS ON BANK EMPLOYEES-A STUDY IN DAKSHINA KANNADA DISTRICT OF KARNATAKA", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 11, page no.383-394, November-2018, Available :http://www.jetir.org/papers/JETIR1811B59.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"IMPACT OF CORE BANKING SOLUTIONS ON BANK EMPLOYEES-A STUDY IN DAKSHINA KANNADA DISTRICT OF KARNATAKA", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 11, page no. pp383-394, November-2018, Available at : http://www.jetir.org/papers/JETIR1811B59.pdf

Publication Details

Published Paper ID: JETIR1811B59
Registration ID: 192539
Published In: Volume 5 | Issue 11 | Year November-2018
DOI (Digital Object Identifier): http://doi.one/10.1729/Journal.18946
Page No: 383-394
Country: Mangalore, Karnataka, India .
Area: Commerce
ISSN Number: 2349-5162
Publisher: IJ Publication


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