• Sneha Dutta
• Dr. Pooja Chatterjee

A growing body of research explores workplace incivility, defined as low-intensity deviant workplace behav- ior with an ambiguous intent to harm. In the 15 years since the theoretical introduction of the workplace in- civility construct, research in this domain has taken off, albeit in a variety of directions.The present research aimed to figure out how incivility impacts the workplace behavior of the employees upon their mental health & their productivity. An exhaustive literature review was carried out to identify the broad dimensions demanding attention in this regard. Research was carried out in two segments , firstly , via a semi-structured questionnaire & then via a focused group interview which elicited certain information pertaining to the dispositions , behavioral antecedents , situational antecedents, affective outcomes , attitudinal outcomes & cognitive outcomes of incivility at workplace.

Low – intensity defiant workplace behavior , Organizational Citizenship Behavior , Attrition , Behavioral Antecedents , Situational Antecedents , Affective outcome , Attitudinal outcomes ,Cognitive outcomes

"A Study on the Workplace Implications of Incivility upon Worker’s Productivity", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 7, page no.771-778, July-2020, Available :http://www.jetir.org/papers/JETIR2007398.pdf

"A Study on the Workplace Implications of Incivility upon Worker’s Productivity", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 7, page no. pp771-778, July-2020, Available at : http://www.jetir.org/papers/JETIR2007398.pdf