• Shari. S

Possession of a Passport is a necessity rather than a luxury in a country like India especially in the era of globalization. The inter-country mobility demands a valid passport in most of the countries. However, in getting passport, there was huge delay, corruption and nepotism in our country. To mitigate these troubles, the government of India has developed an IT solution for issuing passport under the National e-Governance Projec (NeGP)t. The project is called ‘Passport Seva’ . The vision of the project is “to deliver all Passport-related services to the citizens in a timely, transparent, more accessible, reliable manner and in a comfortable environment through streamlined processes and committed workforce”. This article evaluates the performance of this new initiative. It is seen that the project has received high acclaim within a short span of time in terms of number of passport issued and awards received.

: e-Governance, NeGP,TCS, Passport Seva Kendra

"INFORMATION TECHNOLOGY SOLUTION FOR ISSUING PASSPORT IN INDIA: THE CASE OF PASSPORT SEVA PROJECT", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 1, page no.1128-1140, January-2021, Available :http://www.jetir.org/papers/JETIR2101142.pdf

"INFORMATION TECHNOLOGY SOLUTION FOR ISSUING PASSPORT IN INDIA: THE CASE OF PASSPORT SEVA PROJECT", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 1, page no. pp1128-1140, January-2021, Available at : http://www.jetir.org/papers/JETIR2101142.pdf