• Shruthi Prabhakar

Through the tech-friendly travellers at the vanguard of all tactical decision making, hospitality and travel are moderately amending the way of business. The contenders are deeming to personify customer experience, elevate direct booking, automatic operations, attaining a overall view of the customer and path them to a targeted effective approach. Automation can be termed as board which can have multifarious application beyond the travel interconnected system – ranging from automated e-mail corroboration of booking to have robots for customer support and marketing. The industry contenders in their direction to revamp customer services, working efficiency and stay leading in competition through technologies. Some applications of automating operations are automated room booking and confirmation through e-mail, automated roster check and keeping the track on housekeeping jobs, optimising the energy consumption through IoT tactic and with required sensors, coupling the robotics with Artificial Intelligence (AI) for automatic customer bear and service and smartphones for automated self-check-in, in-room dining, room temperature, lighting etc.

Artificial Intelligence (AI), IoT, Sensor, Smartphone, Robotics

"Futuristic Automated Application for Travel & Hospitality Managed Operation", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 12, page no.135-141, December-2018, Available :http://www.jetir.org/papers/JETIRO006014.pdf

"Futuristic Automated Application for Travel & Hospitality Managed Operation", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 12, page no. pp135-141, December-2018, Available at : http://www.jetir.org/papers/JETIRO006014.pdf