• S.Ananthi

Advances in the technology of wireless communication and shrinking VLSI technology has allowed for the production of small handheld devices with impressive communication bandwidth and ability to run complex applications. These applications include but are not limited to: audio, web browsing, video gaming, texting, and video streaming. The industry is keen on producing lighter devices with an ever increasing data rates and computing demands, and the race to satisfy consumers appetite will no doubt continue to escalate. The study covers customer satisfaction towards smartphone. This survey is conducted in Salem City. The study based on primary data. Some of the respondents feel that there is less number of service centers. Hence, the company can increase the service centers for smartphones in Salem. The majority of the customers expect more designs.

Smartphone, Users and satisfaction levels

"Customer Satisfaction Towards Using of Smartphone in Salem District", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 2, page no.350-356, February-2019, Available :http://www.jetir.org/papers/JETIRZ006055.pdf

"Customer Satisfaction Towards Using of Smartphone in Salem District", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 2, page no. pp350-356, February-2019, Available at : http://www.jetir.org/papers/JETIRZ006055.pdf