• Ms. K. Renuka
• Ms. M. Kirithikaa

E-Banking means providing banking products and services through electronic delivery channels like ATM, Internet banking, Telephone banking and other electronic delivery channels.SBI has over 4500 ATM centres in India approximately. Automated Teller Machine (ATM) is electronic computerized telecommunication device that allows a customer to directly use a secured method of communication to access their bank accounts or makes cash withdrawals and other services. Internet banking highly useful to the customer one who have computer with internet connection, they need not visit bank branch for their business transactions. Simply they can transact anywhere, anytime if they have internet connection. By dialing the telebanking number customer can get various facilities like cheque book request, balance inquiry etc. state bank of India introduced coin vending machine for their customers to get their service quickly without delay. Apart from these services, SBI provide SBI e-tax, demate services-pay, State bank mob cash.

E-Banking, Electronic Deliver channels, ATM

"A STUDY ON CUSTOMER AWARENESS AND PREFERENCE TOWARDS E-BANKING SERVICES OF BANKS (STUDY OF SBI) WITH SPECIAL REFERENCE TO COIMBATORE CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 9, page no.17-22, September-2018, Available :http://www.jetir.org/papers/JETIR1809653.pdf

"A STUDY ON CUSTOMER AWARENESS AND PREFERENCE TOWARDS E-BANKING SERVICES OF BANKS (STUDY OF SBI) WITH SPECIAL REFERENCE TO COIMBATORE CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 9, page no. pp17-22, September-2018, Available at : http://www.jetir.org/papers/JETIR1809653.pdf