• M B Harsha
• Dr.D.Anand

The competency of employees in Indian Banking industry is a matter of concern to address in digital era. The employees working at banks face intense challenges on the daily basis. The stress level involved, the level of accuracy and detailing required by bank employees are relatively high in comparison with other sectors. The technological proficiency competency of employees is an issue started with the introduction of technology in banking sector in the 1990s. The government’s move to upgrade the workforce with technologically proficient employees in banking sector to face the global competition started with opening up of the economy in the 90s. The present paper focuses on the working of technological competencies in two major Indian public sector banks. The sample size selected for the study is 200 employees in total consisting of 100 employees from both the banks of State Bank of India (SBI) and Canara Bank. The study revealed a significant result with respect to Technological Proficiency Competency (TPC) in the concerned banks selected for sampling.

Competency, Technological Competencies, Technological Proficiency Competency, Banking Competencies

"Technological Proficiency - A competency study of select public sector Banks in India", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.627-632, June-2019, Available :http://www.jetir.org/papers/JETIR1908B80.pdf

"Technological Proficiency - A competency study of select public sector Banks in India", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp627-632, June-2019, Available at : http://www.jetir.org/papers/JETIR1908B80.pdf