• Dr. Alex Louis

The emergence of a “technological change” is driven by advancement in all sectors of the economy and fast diffusion of information and communication system change the way we communicate, transport products and carry out financial transactions. Increasing use of the internet for communications purposes will reduce the role of postal services’ in all the sectors. Meanwhile the exponential change in the information technology leads to condense the role of postal service system in the society. Indian postal service is the largest and wide spread postal system in the world. Indian post office savings has many advantages and various valuable benefits compared with other savings schemes. In this research work, I found that the postal saving habits is almost effective in nedumkandam postal area of Idukki district at Kerala in India. The post office provides various investment schemes and incentives to the general public and the respondents are fully aware of all the facts and facilities. Post office saving scheme is also better than other savings options. The research also found that most of the respondents are not satisfied with the basic amenities provided by the post office, penal charges, information and online service provided by the post office. The reason behind this dissatisfaction is lack of technology, lack of friendly attitude of the employees of postal department. But the same time, postal department provides high rate of interest and other taxation benefits for their beneficiaries.

"Postal Savings Habit Among Public", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 4, page no.324-331, April-2020, Available :http://www.jetir.org/papers/JETIR2004048.pdf

"Postal Savings Habit Among Public", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 4, page no. pp324-331, April-2020, Available at : http://www.jetir.org/papers/JETIR2004048.pdf