UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 7 Issue 10
October-2020
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR2010443


Registration ID:
302551

Page Number

3403-3410

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Title

“AWARENESS ON CONSUMER RIGHT, RESPONSIBILITIES AND PROBLEMS, AMONG HOMEMAKER OF HULKOTI VILLAGE, GADAG DISTRICT”.

Abstract

ABSTRACT Consumer is the main cause and real deciding factor for all the economic activities. It has been now universally accepted that the extent of consumer protection is a true indicator for deciding level of progress in any of the nation. The growing size and complexity of production and distribution systems, the high level of sophistication in all marketing and selling practices and forms of promotion like advertising, awareness and so on have contributed to the increased need for consumer protection. An enlightened consumer is an empowered consumer. An aware consumer not only protects himself and his family from exploitation but induces efficiency, transparency and accountability in the entire manufacturing and service sector. It helps the consumer to exercise their right to get quality and standards goods and services that exists in every country in one form or the other. Hence the study was undertaken to collect information regarding Awareness on Consumer Problem, Right and Responsibilities among Homemakers in Hulkoti village Gadag District. The objectives of the study were to find out the problems faced by the consumers, to know the awareness on consumer problems, to find out the awareness on rights and responsibility of a consumer and to know the ways of overcoming the problems faced by the consumers. It was found that majority of the respondents faced problems like food adulteration followed by short weights and measurements, spurious products and over pricing. Most of respondents were aware of right to information followed by right to safety, right to consumer education and right to choose, A few of the respondents were aware of right to be heard, right to safe environment and right to redressal. Majority of the respondent took action by exchange of good and claimed for refund followed by 34percent filed a complaint. A few of the respondents approached consumer protection agencies and filed the case in consumer court. The data was analyzed statistically by using chi square test and found that there was a highly significant difference in the action taken by the respondents when they faced problems. Hence the hypothesis there is a low awareness on consumer problems, rights and responsibilities among homemakers in Hulkoti village Gadag District was rejected.

Key Words

Key words: Consumer Problem, Right and Responsibilities, consumer protection, Redressal, Awareness.

Cite This Article

"“AWARENESS ON CONSUMER RIGHT, RESPONSIBILITIES AND PROBLEMS, AMONG HOMEMAKER OF HULKOTI VILLAGE, GADAG DISTRICT”.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 10, page no.3403-3410, October-2020, Available :http://www.jetir.org/papers/JETIR2010443.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"“AWARENESS ON CONSUMER RIGHT, RESPONSIBILITIES AND PROBLEMS, AMONG HOMEMAKER OF HULKOTI VILLAGE, GADAG DISTRICT”.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 10, page no. pp3403-3410, October-2020, Available at : http://www.jetir.org/papers/JETIR2010443.pdf

Publication Details

Published Paper ID: JETIR2010443
Registration ID: 302551
Published In: Volume 7 | Issue 10 | Year October-2020
DOI (Digital Object Identifier):
Page No: 3403-3410
Country: Gadag, Karnataka, India .
Area: Arts
ISSN Number: 2349-5162
Publisher: IJ Publication


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