• salah aldin ismael
• Ghareeb Hashem
• Dalia Shaker Abd El Gawad Yassin Radwan

This study investigated practices, perceived benefits and barriers to outsourcing of healthcare services and the critical success factors needed to improve the outsourcing process by governmental hospitals in Great Cairo, Egypt. The aim was to contribute to the evidence base to increase adoption and effectiveness of outsourcing by governmental hospitals in Egypt. Quantitative data was collected from hospitals leaders and head of departments in 39 randomly selected hospitals from which only 2 hospitals are accredited according to the Egyptian standards using a self-administered questionnaire. Quantitative data was statisticaly analyzed using SPSS. Quantitative findings revealed that there is a relationship between hospital culture and leaders’ core competencies and outsourcing practices in Egyptian governmental hospitals. Recommendations, interventions and critical success factors are proposed for increasing outsourcing effectiveness in Egyptian hospitals.

Empirical Study, Outsourcing, Critical success factors, Hospital culture and leaders core competencies, Organizational performance, Egypt.

"CRITICAL SUCCESS FACTORS FOR OUTSOURCING IMPLEMENTATION IN GREAT CAIRO HOSPITALS (An Empirical Study)", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 12, page no.500-509, December-2020, Available :http://www.jetir.org/papers/JETIR2012065.pdf

"CRITICAL SUCCESS FACTORS FOR OUTSOURCING IMPLEMENTATION IN GREAT CAIRO HOSPITALS (An Empirical Study)", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 12, page no. pp500-509, December-2020, Available at : http://www.jetir.org/papers/JETIR2012065.pdf