UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 8 Issue 6
June-2021
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR2106887


Registration ID:
320905

Page Number

g506-g520

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Title

Citizens Response towards e-governance and its Initiatives in Greater Hyderabad Municipal Corporation (GHMC)

Abstract

Abstract The “e” in “e-Governance” refers to “electronic.” This is why we term it “e-Governance,” or using information and communications technology to carry out and achieve goals of governance (Information and Communication Technology). As vital as it is to protect the legal rights of all people, guaranteeing fair access to public services and the advantages of economic development are also crucial aspects of governance. Government accountability and transparency are also included as elements of good governance. Several issues must be addressed before this can happen, including how the government operates and interacts with individuals. It will also need capacity building of government and public education on e-Governance. Efforts are made in this study to analyze the impact and problems of implementing an e-governance initiative called Citizen Service Centers in the Greater Hyderabad Municipal Corporation (GHMC) in Telangana state. Three zones (Kukatpally, Secunderabad, and Khairatabad) in the research region are selected, and each zone has three circles chosen for sampling. Three hundred sixty participants were included in the study, with 40 participants from each circle answering the survey questions. In the investigation, the Citizen Service Centres (CSCs) program is shown as an attempt to reap the advantages of good governance. CSCs, which act as entry points for a wide range of electronic services, can help create a technologically and financially accessible society. They are not simply delivery stations for the Greater Hyderabad Municipal Corporations. A bottom-up approach focusing on urban people is necessary to foster community involvement and collective action for social change. A centralized collaborative framework for service delivery to residents through CSCs is also a vital component of the system’s success and endurance. People’s daily lives were made a lot easier, thanks to the establishment of citizen service centers. This is a direct outcome of the zeal and dedication to developing e-governance.

Key Words

Keywords: E-governance, Citizen Service Centres (CSCs), ICT.

Cite This Article

"Citizens Response towards e-governance and its Initiatives in Greater Hyderabad Municipal Corporation (GHMC)", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 6, page no.g506-g520, June-2021, Available :http://www.jetir.org/papers/JETIR2106887.pdf

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2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"Citizens Response towards e-governance and its Initiatives in Greater Hyderabad Municipal Corporation (GHMC)", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 6, page no. ppg506-g520, June-2021, Available at : http://www.jetir.org/papers/JETIR2106887.pdf

Publication Details

Published Paper ID: JETIR2106887
Registration ID: 320905
Published In: Volume 8 | Issue 6 | Year June-2021
DOI (Digital Object Identifier):
Page No: g506-g520
Country: Hyderabad, Telangana, India .
Area: Arts
ISSN Number: 2349-5162
Publisher: IJ Publication


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