• Umadevi Koneri
• Dr.Sadashiv O.Halasagi

Information technology (IT) and Information Communication Technology (ICT) has increasingly becoming an invaluable tool and technique economic and commodity development of a nation. The banking sector around the world are considering the Information technology (IT) it as becomes most powerful tool to improve and extension of customer service quality, reducing cost and speed up the banking operations, increase usage of banking products and services, easy attract customer to bank, easy to evaluate the performance of bank, easy to analyze weakness of the employees through user analysis, reaching global market, save the time of management, employee and also customer, improve professional efficiency of staff, increase productivity and enhancing competitiveness, easy to interact and interconnect sub-branches and effectively & efficiently provide service quality meet customer needs and expectations and also increase efficiency of management, bank and employee in this competitive world.

IT, ICT, Efficiency and Productivity

"Role of ICT in Banking Sector", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 7, page no.b483-b493, July-2021, Available :http://www.jetir.org/papers/JETIR2107190.pdf

"Role of ICT in Banking Sector", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 7, page no. ppb483-b493, July-2021, Available at : http://www.jetir.org/papers/JETIR2107190.pdf