• Ajin John

Telemedicine is an effective way to improve the overcrowding of hospitals and improve the utilization of medical resources. In this paper, we try to understand the mode patients prefer. Patients’ postponement sensitivity and transportation cost are also considered in this study. The main results follow. First, in utmost cases, telemedicine service can help to cut the total cost of the healthcare system, and patients treated online or offline both can enjoy the benefit from the implementation of telemedicine. Second, the dual-channel healthcare system is more elastic than the traditional outpatient system and the gatekeeper system. There exists an optimal market segmentation of the two channels in the dual-channel healthcare system. Finally, we find the mentality of customers towards the telemedicine services.

Impact of Telemedicine on Healthcare Service Sector

"Impact of Telemedicine on Healthcare Service Sector", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 3, page no.d527-d538, March-2022, Available :http://www.jetir.org/papers/JETIR2203367.pdf

"Impact of Telemedicine on Healthcare Service Sector", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 3, page no. ppd527-d538, March-2022, Available at : http://www.jetir.org/papers/JETIR2203367.pdf