• Rohan Bhattacharya

The paper aims at understanding the problems of air cargo operations at Kolkata Airport. The study is about identifying the problems during the import and export of the cargo through air transport especially during COVID. There are various stages of the process involved inthe import and export of cargo. Some of the major processes are Export operations, Import Operations, AWB (Airway Bill) management, Freight Forwarding, Customs clearance, Transportation. This study gives an idea about problems and challenges in air cargo operations. The problems like a procedural bottleneck of customs clearance, Congestion at airport cargo terminal,reducing dwell time, unskilled workforce, Inefficient use of belly cargo escapacity, Forecasting Airline cargo capacity and space allocation, challenges of handling hazardous cargo and dangerous cargo etc. The study attempts to establish the hypothesis that through increased operational efficiency in all aspects the cargo traffic volume at Kolkata Airport can be increased resulting in higher revenues for Airlines.

Cargo operations, pandemic, freight, dangerous load, export, customs, belly cargo, integrators, freighters, domestic and international warehousing, on-time performance, airline efficiencies, freight process, cargo traffic, Kolkata airport, carriers, automation and retrieval systems.

"Challenges faced by aviation sector in cargo handling during COVID 19 pandemic situation - a study with reference to Kolkata Airport", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 7, page no.c116-c138, July-2022, Available :http://www.jetir.org/papers/JETIR2207215.pdf

"Challenges faced by aviation sector in cargo handling during COVID 19 pandemic situation - a study with reference to Kolkata Airport", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 7, page no. ppc116-c138, July-2022, Available at : http://www.jetir.org/papers/JETIR2207215.pdf