• Tejas Gorakh Gaikwad
• Prof. Gauri Patil

Purpose: This paper aims to present the results of a qualitative research interview study on the utilisation and importance of Lean Six Sigma methods in the Healthcare sector in COVID-19 and pandemics in general. Design/methodology/approach: a qualitative interview approach was utilised by interviewing leading Lean Six Sigma academics and practitioners who are expert and have experience in Lean Six Sigma. Findings: Lean Six Sigma methods are proven and can be utilised in pandemic situations to improve efficiency and resilience in the healthcare system and readiness for pandemics. Research limitations/implications: One limitation of this research was that most of the interviewees who participated in this study come from Europe. Also, the interviews were short and at a high level. There is an opportunity for further detailed quantitative study and longitudinal case study analysis. Originality: The paper provides an excellent resource to get an insight into the value of applying Lean Six Sigma methods in pandemic situations to aid Healthcare process improvement, operational excellence and enhance public and patient safety.

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"Lean Six Sigma as an Organizational Resilience Mechanism in Health care during the Era of COVID-19.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 5, page no.o405-o410, May-2023, Available :http://www.jetir.org/papers/JETIR2305F52.pdf

"Lean Six Sigma as an Organizational Resilience Mechanism in Health care during the Era of COVID-19.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 5, page no. ppo405-o410, May-2023, Available at : http://www.jetir.org/papers/JETIR2305F52.pdf