• Dr. Shakil Anwar Siddique

Retailing is the collection of actions that promote items or services to end users for personal or household consumption. Retailing conducts business by coordinating the availability of items and services on a big scale and offering them to clients on a local scale. Retail service is a set of activities aimed at increasing customer satisfaction, or the feeling that a product or service has exceeded the client's expectations. Its significance varies depending on the product, industry, and client; for example, damaged or broken items can be swapped. This study was conducted to determine the relationship between retail customer service and retail outlet sales.

Retail, Retailing, Retail Service, Customer Satisfaction

"IMPACT OF RETAIL SERVICES ON SALES WITH REFERENCE TO ORGANIZED RETAIL STORES IN RANCHI", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 8, page no.c517-c522, August-2023, Available :http://www.jetir.org/papers/JETIR2308260.pdf

"IMPACT OF RETAIL SERVICES ON SALES WITH REFERENCE TO ORGANIZED RETAIL STORES IN RANCHI", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 8, page no. ppc517-c522, August-2023, Available at : http://www.jetir.org/papers/JETIR2308260.pdf