• Aman Yadav
• Palak Sen
• Sonakshi Tripathi
• Dr. Sneha Singh

In a developing country like India, healthcare is a serious concern and a point to consider for working professionals, researchers and government officials. A variety of steps have been taken by government of India and management of hospitals to improve the quality of patient care in hospitals. India is now recognized as health destination attracting medical tourism due to the cost advantage derived from available large pool of well-trained medical professionals at low cost. Many private hospitals have excellent reputation for creating a world-class integrated healthcare delivery system that is known to provide finest medical skills and compassionate patient care. The scope of the study is to know the operational efficiency of service quality towards the health practices in various private sector hospitals, to identify the issues and highlight recommendations which can be implemented with or without any major changes in the current system. A total of 100 respondents participated through offline and online surveys. The study evaluates satisfaction across key service dimensions including hygiene, doctor behavior, nursing care, medical facilities, billing, waiting time, and inpatient services.

Patient satisfaction, healthcare service quality, cleanliness, billing process, medical tourism

"FACTORS AFFECTING PATIENT SATISFACTION WITH REFERENCE TO PRIVATE HOSPITALS IN SATNA MP", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 11, page no.f791-f795, November-2025, Available :http://www.jetir.org/papers/JETIR2511615.pdf

"FACTORS AFFECTING PATIENT SATISFACTION WITH REFERENCE TO PRIVATE HOSPITALS IN SATNA MP", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 11, page no. ppf791-f795, November-2025, Available at : http://www.jetir.org/papers/JETIR2511615.pdf