• Abitha Sridhar

Traditional banks, changing (and getting better) into an efficient digital business needs/demands the organizational equal of a hammer and nail: Structures must be taken apart and rebuilt, and processes need to be deconstructed and reassembled in new ways. Organizational change management provides the big plan/layout/dishonest plan. It helps banks change more quickly by reordering their structures and processes, and creating the consistent, multi-channel, fluid and personal customer experiences that are becoming ordinary in other consumer-facing businesses. Factors like unclear ownership, responsibility for behavior, and internal politics have blocked many banks' ability to operationalize the needed things for change. Smart change management ends the confusion. A planned and neat/ well-organized/ well-behaved approach to digital change translates explanation (of why something works or happens the way it does) into reality and gives leaders a (map of roads/plan for doing something) for their digital mission.

Digital Banking, Reporting Structure, Organizational Barrier, Digital Culture, Incentive Structure.

"Organizational Change Management In Banking Sector To Adopt Cloud Banking Services ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 11, page no.77-79, November-2018, Available :http://www.jetir.org/papers/JETIRL006019.pdf

"Organizational Change Management In Banking Sector To Adopt Cloud Banking Services ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 11, page no. pp77-79, November-2018, Available at : http://www.jetir.org/papers/JETIRL006019.pdf