UGC Approved Journal no 63975

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 6 Issue 2
February-2019
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIRZ006022


Registration ID:
197067

Page Number

132-137

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Title

CONSUMERS’ SATISFACTION TOWARDS THE USAGE OF MOBILE PHONE SERVICES IN ERODE CITY

Abstract

Telecommunication has been recognized world-over as an important tool for socio-economic development of a nation and plays a phenomenal role in the growth and modernization of various sectors of the economy. Over the last few years, Indian telecom market has shown an overwhelming growth due to domestic demand, policy initiatives undertaken by the Government and admirable efforts by the players of the industry and in the process, has managed to emerge as one of the youngest and fastest growing economies in the world. Factors like regulatory liberalization, structural reforms and competition played a very important part in this rapid transformation. The fact that India is one of the world’s fastest growing telecom markets in the world, has acted as the primary driver for foreign and domestic telecommunication companies investing into the sector. It is also recognized as one of the most lucrative markets globally, resulting in massive investments being made in the sector both by the private and Government sector in the last decade. The services of mobile phone have become the way of life today. There are various mobile phone service providers operating in India. The present study focuses on the level of satisfaction of the consumers and the problems faced by them in the usage of mobile phone services in Erode City.

Key Words

Mobile Phone, Satisfaction, Service and Telecom

Cite This Article

"CONSUMERS’ SATISFACTION TOWARDS THE USAGE OF MOBILE PHONE SERVICES IN ERODE CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 2, page no.132-137, February-2019, Available :http://www.jetir.org/papers/JETIRZ006022.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"CONSUMERS’ SATISFACTION TOWARDS THE USAGE OF MOBILE PHONE SERVICES IN ERODE CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 2, page no. pp132-137, February-2019, Available at : http://www.jetir.org/papers/JETIRZ006022.pdf

Publication Details

Published Paper ID: JETIRZ006022
Registration ID: 197067
Published In: Volume 6 | Issue 2 | Year February-2019
DOI (Digital Object Identifier):
Page No: 132-137
Country: -, -, - .
Area: Engineering
ISSN Number: 2349-5162


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