• Saravanakumar M
• Tamilselvan Sadhasivam
• Shakthi Suresh Kumar
• Sreejith Vijayan
• Sri venkata sai Nuthalapati

Through chatbots one can communicate with text or voice interface and get reply through artificial intelligence. Typically, a chat bot will communicate with a real person. Chat bots are used in applications such as ecommerce customer service, call centres and Internet gaming. Chatbots are programs built to automatically engage with received messages. Chatbots can be programmed to respond the same way each time, to respond differently to messages containing certain keywords and even to use machine learning to adapt their responses to fit the situation. A developing number of hospitals, nursing homes, and even private centres, presently utilize online Chatbots for human services on their sites. These bots connect with potential patients visiting the site, helping them discover specialists, booking their appointments, and getting them access to the correct treatment. In any case, the utilization of artificial intelligence in an industry where individuals’ lives could be in question, still starts misgivings in individuals. It brings up issues about whether the task mentioned above ought to be assigned to human staff. This healthcare chatbot system will help hospitals to provide healthcare support online 24 x 7, it answers deep as well as general questions. It also helps to generate leads and automatically delivers the information of leads to sales. By asking the questions in series it helps patients by guiding what exactly he/she is looking for.

patients, doctors, administration, slot booking, machine learning and artificial intelligence.

"hospital management system with chatbot", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 5, page no.c434-c444, May-2024, Available :http://www.jetir.org/papers/JETIR2405254.pdf

"hospital management system with chatbot", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 5, page no. ppc434-c444, May-2024, Available at : http://www.jetir.org/papers/JETIR2405254.pdf