• Ms. Pushpa Yadav

Interpersonal conflicts at the workplace are very common and inevitable. Employees differ in terms of their personality, background, expectations from the job, attitude and behaviour. In today’s time when people of different cultures belonging to different states or countries are working together, the chances of conflicts increases even more. The interpersonal conflicts among members creates anxiety and stress in the work environment, which if not addressed timely and properly, leads to many negative consequences. Absenteeism, lower productivity, increased wastages, non cooperation, unionization and litigations are some of the negative results of interpersonal conflicts at workplace. This paper is the study of the meaning types and sources of interpersonal conflict and the techniques of resolving interpersonal conflicts adopted by HR.

Interpersonal conflict, Sources of interpersonal conflicts, Conflict management, Conflict resolution strategies.

"Managing Interpersonal Conflicts at Workplace", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.1, Issue 2, page no.590-595, July-2014, Available :http://www.jetir.org/papers/JETIR1701491.pdf

"Managing Interpersonal Conflicts at Workplace", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.1, Issue 2, page no. pp590-595, July-2014, Available at : http://www.jetir.org/papers/JETIR1701491.pdf