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May-2019
eISSN: 2349-5162
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Journal of Emerging Technologies and Innovative Research ( An International Scholarly Open Access Journal, Peer-reviewed, Refereed Journal )
Impact factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal
UGC Approved Journal no 63975(19)
ISSN: 2349-5162 | ESTD Year : 2014 Call for Paper
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UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975
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Published Paper ID:
JETIR1905417
Registration ID:
208805
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Title
A Critical Analysis of the Impact of CRM on Higher Education in Kolhapur
Abstract
This research paper seeks to understand the impact of CRM on Higher Education in Kolhapur. This city has the ambition of becoming an educational hub and the need for improving relationships with students has become quintessential. The methodology of the research is based on a critical review of existing literature and also based on a survey carried out with students in Shivaji University colleges in Kolhapur. The results are conclusive that CRM has an impact on loyalty.
Key Words
customer relationship management, higher education, loyalty
Cite This Article
"A Critical Analysis of the Impact of CRM on Higher Education in Kolhapur", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.96-102, May-2019, Available :http://www.jetir.org/papers/JETIR1905417.pdf
ISSN
2349-5162 | Impact Factor 7.95 Calculate by Google Scholar
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Cite This Article
"A Critical Analysis of the Impact of CRM on Higher Education in Kolhapur", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp96-102, May-2019, Available at : http://www.jetir.org/papers/JETIR1905417.pdf
Publication Details
Published Paper ID: JETIR1905417
Registration ID: 208805
Published In: Volume 6 | Issue 5 | Year May-2019
Page No: 96-102
Country: -, -, - .
Area: Engineering
ISSN Number: 2349-5162
Publisher: IJ Publication
Published Paper URL :: https://www.jetir.org/view?paper=JETIR1905417
Published Paper PDF: https://www.jetir.org/papers/JETIR1905417
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