• Mr. Rohit Mahajan
• Dr. Vinod Kumar

This paper is based on the various factors affecting online banking. Online banking is the banking service, which facilitates the banking transactions. It provides more security to all the bank customers regarding their financial transactions and personal accounts. It also provides security to the bank employees as well as financial institutions regarding their financial and business transactions. Online banking has brought a new revolution in the banking aspect and has indentured the banking system. Initially there were a lot of issues regarding online adoption of banking, but with the passage of time, it has become the best and fastest service for both bank employees as well as bank customers. Online banking is affected by a lot of factors such as: Efficient and Reliable Services, Security, aesthetic, online responsiveness, ease of use, website navigability, factors like education and knowledge of computer etc.

Banking Service, Demographic, Ease, Efficient, Financial Transactions, Responsiveness, Security.

"Understanding the factors affecting adoption of online banking services", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.439-444, May-2019, Available :http://www.jetir.org/papers/JETIR1905G63.pdf

"Understanding the factors affecting adoption of online banking services", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp439-444, May-2019, Available at : http://www.jetir.org/papers/JETIR1905G63.pdf