• Rajeev Singh Thakur
• Dr. Niket Shukla

The aim of this paper is to test the reliability of the questionnaire formulated to assess the impact of employee engagement practices on organization performance of a retail setting. Over a period of a decade, retail sector has emerged as one of the fastest growing sector in India due to changes in tastes & preferences of people, rise in the economic condition and changes in the working hours. Employee engagement is a workplace approach resulting in the right conditions for all members of an organisation to give of their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, with an enhanced sense of their own well-being. A sample of 100 respondents has been selected from 7 different retail outlets of Bilaspur city using purposive sampling technique to conduct the pilot study. The designed instrument is found reliable with Cronbach alpha of 0.859. The results show that employee engagement practices has a strong impact on the organizational performances.

Employee engagement, Organisational performance, Retailing, workplace environment, job satisfaction

"IMPACT OF EMPLOYEE ENGAGEMENT ON ORGANISATIONAL PERFORMANCE – A PILOT STUDY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.307-311, May-2019, Available :http://www.jetir.org/papers/JETIR1905R45.pdf

"IMPACT OF EMPLOYEE ENGAGEMENT ON ORGANISATIONAL PERFORMANCE – A PILOT STUDY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp307-311, May-2019, Available at : http://www.jetir.org/papers/JETIR1905R45.pdf