• Preeti Bhat
• Harsha Pariyani,
• Anshika Sinha,
• Roshni Rote,
• Asst. Prof. N. A. Mulla

A chatbot is AI computer software that can act as a conversation through textual or auditory methods. The core of chatbots analyses a customer’s data using the artificial intelligence which integrates the response with them. Different tasks can be replaced with AI-powered bots as they are much more powerful—and are capable of performing multiple tasks at once. Machine Learning techniques are basically used in the process of understanding the input that we get from the user and replying to the user. Natural language processing allows a bot to have a conversation as naturally as possible. The ideal interaction between user and chatbot is a balanced mix of Innovative technology and human Intervention

"LITERATURE SURVEY OF VARIOUS CHATBOTS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 5, page no.1153-1159, May-2020, Available :http://www.jetir.org/papers/JETIR2005294.pdf

"LITERATURE SURVEY OF VARIOUS CHATBOTS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 5, page no. pp1153-1159, May-2020, Available at : http://www.jetir.org/papers/JETIR2005294.pdf