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Published in:

Volume 7 Issue 9
September-2020
eISSN: 2349-5162

Unique Identifier

JETIR2009029

Page Number

228-237

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Title

Women's Perception Towards Services Provided By Microfinance Institutions And Challenges Faced By Them

ISSN

2349-5162

Cite This Article

"Women's Perception Towards Services Provided By Microfinance Institutions And Challenges Faced By Them", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 9, page no.228-237, September-2020, Available :http://www.jetir.org/papers/JETIR2009029.pdf

Abstract

Microfinance is basically the provision of financial services, mainly savings and credit to poor people, especially to women with no access to commercial bank services. It allows social development of unprivilegedpeople by protecting, diversifying, and increasing their sources of income by bringing them out of hunger and poverty . The main objective of almost all microfinance institutions in Ethiopia is to deliver financial services to the poor. However, Ethiopian microfinance institutions are faced with many problems. Some of these are low outreach, limited funding alternatives, limited financial products, lack of research to understand client needs and weak internal control system. Dedebit Credit and Saving Institution (DECSI) is one of the major microfinance institutions operating in located in Tigray region of Ethiopia that provides financial service to the poor people in rural and urban areas.The present study is an attempt to study the overall perception of women SHG members,in Ethiopia towards MFI services provided bt DECSI and to analyse the major challenges being faced by them,while accessing credit.

Key Words

Keywords: Microfinance ,Perception ,Expectation ,Gap Score,customer satisfaction

Cite This Article

"Women's Perception Towards Services Provided By Microfinance Institutions And Challenges Faced By Them", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 9, page no. pp228-237, September-2020, Available at : http://www.jetir.org/papers/JETIR2009029.pdf

Publication Details

Published Paper ID: JETIR2009029
Registration ID: 300581
Published In: Volume 7 | Issue 9 | Year September-2020
DOI (Digital Object Identifier):
Page No: 228-237
ISSN Number: 2349-5162

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Cite This Article

"Women's Perception Towards Services Provided By Microfinance Institutions And Challenges Faced By Them", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 9, page no. pp228-237, September-2020, Available at : http://www.jetir.org/papers/JETIR2009029.pdf




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