• Sandeep kaur
• Rupinder katoch

The literature survey is done to reveal the current trends in the field of Electronic payment system (EPS). Customer satisfaction, behaviour continuance intention, security, trust in electronic payment systems is considered for study. A main apprehension with usage of electronic payments systems is the perception of customers about security and trust. This paper is an attempt to review the literature on adoption of on Electronic payment system integrated with trust and security. After meticulous and thorough search, 45 research papers have been selected for this study. The study reviewed that trust and security remain one of the main constructs that act as a hindrance in the usage of electronic payment system. The research concluded that TAM was the most used model in electronic payment and widely used statistical tool was SEM. Study also revealed that Trust, security, perceived usefulness, perceived ease in usage, compatibility, risk perception, performance expectancy, and effort expectancy are the maximum recognized antecedents in customer satisfaction and behavioural intention in the electronic payment literature. This review encapsulates the vast research existing on electronic payments, wherein security and trust are important areas to be discussed.

Electronic payments, Customer satisfaction, Behaviour continuance intention, Security, Trust.

"Literature Survey on Customer Satisfaction, Behavioral Intention, Trust and Security in Electronic payments system.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 7, page no.f92-f99, July-2022, Available :http://www.jetir.org/papers/JETIR2207513.pdf

"Literature Survey on Customer Satisfaction, Behavioral Intention, Trust and Security in Electronic payments system.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 7, page no. ppf92-f99, July-2022, Available at : http://www.jetir.org/papers/JETIR2207513.pdf