• Tagay Mifta Aba-Bulgu

ABSTRACT: The purpose of this study was to investigate the effects of Employee Relationship Management (ERM) on employee performance at trade bureau. The researcher uses descriptive and explanatory research design, mixed research approaches, probability of simple random sampling type both primary and secondary sources of data were used and Data were analyzed by using percentage, frequency, Pearson correlation and multi-linear regression method. According to data interpretation and finding this research result shows ERM has lack of efficiency, effectiveness, awareness and using effort to perform their tasks with required time and cost but also lack of creative capacity and taking responsibility problem on employee performance at trade bureau. In other words ERM and employee performance has a strong positive correlation and 69% employee performance at trade bureau determine by ERM.

Key Words: Employee Relation Management, leadership, Employee Performance

"THE EFFECTS OF EMPLOYEE RELATIONS MANAGEMENT ON EMPLOYEE PERFORMANCE IN THE CASE OF CAPITAL CITY OF ETHIOPI ADDIS ABABA TRADE BUREAU", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 9, page no.e491-e502, September-2022, Available :http://www.jetir.org/papers/JETIR2209455.pdf

"THE EFFECTS OF EMPLOYEE RELATIONS MANAGEMENT ON EMPLOYEE PERFORMANCE IN THE CASE OF CAPITAL CITY OF ETHIOPI ADDIS ABABA TRADE BUREAU", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 9, page no. ppe491-e502, September-2022, Available at : http://www.jetir.org/papers/JETIR2209455.pdf