• Ms Priyanka Chandran

ABSTRACT Non-Banking Financial Companies (NBFCs) serve a vital role in advancing inclusive growth within the nation due to their significant contribution to nation-building and financial inclusion. NBFCs primarily engaged in business activities related to loans - predominantly Gold loans, advances, stocks, bonds, debentures, leasing, hire-purchase, insurance, and chit business. Recognizing employees as the organization's linchpin, NBFCs strive to enhance employee satisfaction. However, gaining a comprehensive understanding of employees presents a complex challenge for the Human Resource Department, leading to high attrition rates in many NBFCs. This study was conducted among 450 participants to explore and comprehend the HR policies and practices implemented by NBFCs, and to discern the significant correlations between these HR practices and job satisfaction. Utilizing the stratified random sampling technique, questionnaires were distributed to collect data from 450 employees from leading Gold Loan NBFCs in Kerala for this descriptive study. Research hypotheses were established and examined through correlation analyses. The findings indicate a positive correlation between job satisfaction and several factors, including performance appraisal, both extrinsic and intrinsic motivation, talent sourcing and selection, employee engagement, and human resource development.

"Examining Job Satisfaction and Human Resource Practices in Kerala's Non-Banking Financial Companies.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 7, page no.j449-j454, August-2023, Available :http://www.jetir.org/papers/JETIR2307958.pdf

"Examining Job Satisfaction and Human Resource Practices in Kerala's Non-Banking Financial Companies.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 7, page no. ppj449-j454, August-2023, Available at : http://www.jetir.org/papers/JETIR2307958.pdf