• Utkarsh Shukla

This platform is dedicated to meeting the specific needs of the Workforce Management (WFM) industry. WFM is primarily focused on managing the scheduling, pay, regulatory compliance, and other essential aspects of the hourly workforce. These workers are employed across various industries, including retail, hospitality, healthcare, manufacturing, logistics, and e-commerce. Within the WFM industry, there are several leading products that cater to the needs of organizations of different sizes and industries. Similarly, there are many HR and Payroll products that provide solutions for different industries and organization sizes. While there are some standard configurable solutions in the HCM and WFM space, there is no single standard solution that effectively integrates WFM with HCM and other associated systems. Typically, integrations are required for interfacing employee data, organization data such as business units, and store hours. Many clients end up creating in-house applications to meet their specific needs, which can have a significant impact on their Total Cost of Ownership. These in-house applications tend to be rigid in nature, and clients may face many challenges in making further enhancements to keep integrations up-to-date with new product features.

Workforce Management, enterprise application integration, integration framework, integration platform as a service

"A cloud-based integration platform for Workforce Management applications", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 8, page no.g437-g447, August-2023, Available :http://www.jetir.org/papers/JETIR2308647.pdf

"A cloud-based integration platform for Workforce Management applications", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 8, page no. ppg437-g447, August-2023, Available at : http://www.jetir.org/papers/JETIR2308647.pdf