• Amey Muke
• Swati R Khokale
• Rakesh Mahto
• Rakhi Nikumbh
• Laxmichhaya Patil

The current emergency call system faces several challenges, including inefficiency, inaccuracy, lack of transparency, and security concerns. To address these limitations, an AI-powered emergency call system with blockchain technology is proposed. The system leverages AI to prioritize calls based on urgency and medical severity, route them to the most suitable hospital based on location, availability, and expertise, and handle multiple calls simultaneously, ensuring that no call goes unanswered. Blockchain technology ensures the system’s security by providing an immutable and tamper-proof record of all calls, preventing unauthorized access or data manipulation. Additionally, blockchain grants access only to authorized personnel, ensuring that sensitive patient information remains protected. Furthermore, the proposed system can be integrated with existing emergency response systems, enabling a seamless transition to a more efficient, accurate, transparent, and secure emergency call system.

AI ,Authorized Access, Blockchain, Data Integrity, Emergency Call System, Handling, Multiple Calls, Prioritization, Routing, Security

"Emergency Caller Routing and Hospital Routing System using AI and Blockchain", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 2, page no.f796-f804, February-2024, Available :http://www.jetir.org/papers/JETIR2402596.pdf

"Emergency Caller Routing and Hospital Routing System using AI and Blockchain", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 2, page no. ppf796-f804, February-2024, Available at : http://www.jetir.org/papers/JETIR2402596.pdf