• Alpana Akhter
• Samiron Mridha

The descriptive type of cross sectional study was conducted to find out the Patient Satisfaction Level and its Determinants after Admission at Tertiary Hospitals in Bangladesh. Any hospital’s outpatient department (OPD) is regarded as the storefront of the facility, and patient satisfaction is an important measure of healthcare quality. Hence, this cross-sectional study was conducted in different OPDs at a tertiary hospital. 200 patients were recruited as respondents, and structured personal interviews were conducted with questions based on the Patient Satisfaction Questionnaire. T-tests and analysis of variance (ANOVA) were used to compare satisfaction scores between variables. Satisfaction scores were found to vary significantly with gender, age, waiting times, and the number of visits per day. Regular patient satisfaction surveys should be conducted in all hospitals for devising interventions to provide patients with the best possible care.

Outpatient, patient satisfaction, patient care, tertiary hospital

"Study on Patient Satisfaction Level and its Determinants after Admission at Tertiary Hospitals in Bangladesh", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 3, page no.i205-i211, March-2024, Available :http://www.jetir.org/papers/JETIR2403826.pdf

"Study on Patient Satisfaction Level and its Determinants after Admission at Tertiary Hospitals in Bangladesh", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 3, page no. ppi205-i211, March-2024, Available at : http://www.jetir.org/papers/JETIR2403826.pdf