• Shubhpreet Kaur Sekhon
• Manjeet Singh

The key to an advanced future of developing countries like India passes through technological and commercial innovation. ERP has been coded as one of the most noteworthy high-tech advances to develop during the past decade and various researchers consider development and implementation of ERP systems among the major IT innovations. Evaluation of Product & Process Innovation Performance (PPIP) is a critical issue related to innovation management research (Blindenbach et al. 2010). This study was projected to develop and validate a measurement scale for product & process innovation performance for ERP systems comprising five dimensions: technical performance, financial performance, strategic performance, market performance and customer performance.

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"Evaluation of Product & Process Innovation Performance: An education sector perspective with ERP implementation ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 1, page no.1622-1634, January 2019, Available :http://www.jetir.org/papers/JETIRDY06262.pdf

"Evaluation of Product & Process Innovation Performance: An education sector perspective with ERP implementation ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 1, page no. pp1622-1634, January 2019, Available at : http://www.jetir.org/papers/JETIRDY06262.pdf