• Anagha G
• Smitha GR

The postal system plays a very important role in economic, cultural and social growth, and so on for a country. While there have also been radical improvements in the field of communication, the postal service is still indispensable. Digitization has reached this area of economy as well in the past few years. Traditional postal services are being driven by electronic replacement, as both customers and companies embrace automated processes across multiple domains. Under digital economy conditions postal services need to modernize their position to suit the digital age. This paper reviews various technology based solutions proposed for the process automation in postal services.

Technology, Digital Mail Room, Postal Solutions, Optical Character Recognition, Address Recognition, Return Mail

"A Survey on Digital Solutions in Postal Industry", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 12, page no.252-255, December 2018, Available :http://www.jetir.org/papers/JETIREB06029.pdf

"A Survey on Digital Solutions in Postal Industry", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 12, page no. pp252-255, December 2018, Available at : http://www.jetir.org/papers/JETIREB06029.pdf