• Dr. Pratibha Garg
• Mr. Manoj Bansal

Power distribution sector in India is not in good shape. The Generator, Transmitter and distribution are different companies. Some of them are controlled by Central Govt while others in control of various State electricity corporations. The electricity distribution require huge infrastructure for supply of reliable and quality power to consumers unlike LPG or water supply to consumers as it cannot be stored. It is either to be distributed or not to be generated. More over this business require skilled work force as it involves high voltage, which is prone to shock, or accidents if not dealt with properly. Presently, the power reaching to consumer is not reliable and having very poor quality with many interruptions and load shedding and many a times suffers from low voltage fluctuations. In such situation, key performance indicators are to be defined and implemented to assess the quality of power being supplied. The present paper deals with defining KPI and suggests various methods through KPI to improve power distribution system.

KPI, DISCOM, KV, O&M

"Key Performance Indicators in Electricity Distribution Business", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 8, page no.245-252, August-2018, Available :http://www.jetir.org/papers/JETIR1808678.pdf

"Key Performance Indicators in Electricity Distribution Business", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 8, page no. pp245-252, August-2018, Available at : http://www.jetir.org/papers/JETIR1808678.pdf