• Mrs. A Nishath Sultana

In order to improve the banking services automated technology services are espoused by bank. It allows faster transfer of funds diminishes paper work and allows remote access to manipulate ones’ own accountingsThe impact of customer attitude towards the role of automated technology have established little attention, as scholars have focused on quality, factors and problems while using automated technology services. This study begins by showing the impression of automated technology services offered by private banks. The purpose of this research paper is to examine the motivating factors and customer satisfaction level while using automated services. The results of this study confirm the usage of ATM cards and mobile banking is preferred by the customers associated to other services and the security and Privacyfollowed by the server connectivityis the foremost problem customer faces while using automated technology

Automated Technology, NEFT, ECS, RTGS, Smart Card and Debit Card

"A STUDY ON AUTOMATED TECHNOLOGY SERVICES OFFERED BY PRIVATE BANKS IN CHENNAI", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 1, page no.210-219, January-2019, Available :http://www.jetir.org/papers/JETIR1901126.pdf

"A STUDY ON AUTOMATED TECHNOLOGY SERVICES OFFERED BY PRIVATE BANKS IN CHENNAI", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 1, page no. pp210-219, January-2019, Available at : http://www.jetir.org/papers/JETIR1901126.pdf