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March-2019
eISSN: 2349-5162
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Journal of Emerging Technologies and Innovative Research ( An International Scholarly Open Access Journal, Peer-reviewed, Refereed, Crossref DOI Journal )
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UGC Approved Journal no 63975(19)
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ISSN: 2349-5162 | ESTD Year : 2014 Volume 13 | Issue 3 | March 2026
New UGC Peer-Reviewed Rules
ISSN: 2349-5162 | ESTD Year : 2014 Volume 13 | Issue 3 | March 2026
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UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975
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Published Paper ID:
JETIR1903D45
Registration ID:
201445
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Title
Analysis of Customer Satisfaction towards Selected Telecom Service Providers in Haryana
Authors
Abstract
Telecom sector is very essential in present era due to connectivity and additionally customer’s awareness for quality in service. Indian economy is developing and with massive subscribers creates a best practice for excellent service by telecom service providers in suitable manner with answerability in the deliverance and consequently confirms customer satisfaction. A survey analysis was conducted for 43 customers of Haryana in India to understand their satisfaction. The results highlight attributes for Availability, Voice Clarity, Talk Time and Validity along with Service are superior for customer satisfaction level. After the survey it was also found that customers in Haryana prefer the Brand predominantly for distinguishing one service provider from others with its distinctiveness and prominently with an output for quality service.
Key Words
Telecom sector, Haryana, Customer Satisfaction.
Cite This Article
"Analysis of Customer Satisfaction towards Selected Telecom Service Providers in Haryana", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 3, page no.278-284, March-2019, Available :http://www.jetir.org/papers/JETIR1903D45.pdf
ISSN
2349-5162 | Impact Factor 7.95 Calculate by Google Scholar
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Cite This Article
"Analysis of Customer Satisfaction towards Selected Telecom Service Providers in Haryana", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 3, page no. pp278-284, March-2019, Available at : http://www.jetir.org/papers/JETIR1903D45.pdf
Publication Details
Published Paper ID: JETIR1903D45
Registration ID: 201445
Published In: Volume 6 | Issue 3 | Year March-2019
Page No: 278-284
Country: -, -, - .
Area: Engineering
ISSN Number: 2349-5162
Publisher: IJ Publication
Published Paper URL :: https://www.jetir.org/view?paper=JETIR1903D45
Published Paper PDF: https://www.jetir.org/papers/JETIR1903D45
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