• Vaibhav Sharma

The India Post Payments Bank (IPPB) represents one more initiative to expand financial inclusion, particularly in rural India, and narrow the gender gap, while positively impacting on financial savings. Research does suggest that there is demand for financial services in rural areas. It is the appropriate supply response that is needed. Launching of the IPPB should be regarded not a onetime event, but as a dynamic process facilitating learning over time. While not explicitly stated, IPPB has the potential to provide internal competition within the India Post, and bring about behavioural change in India Post towards greater service orientation. To realize these outcomes, appropriate organizational structure of the IPPB, and organizational change mainly focused on the India Post will be essential and require urgent focus and commitment. This is because the unchanged organizational structure , work culture, mix of skills-sets, and current level of technology of India Post , which will be the operating arm of the IPPB, will make attaining the desired outcomes more difficult. IPPB also must begin with inculcating these attributes in the organization from the very beginning. It is encouraging

"India Post Payments Bank: Organizational Restructuring is Essential for Desired Outcomes", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 4, page no.373-378, April-2019, Available :http://www.jetir.org/papers/JETIR1904N51.pdf

"India Post Payments Bank: Organizational Restructuring is Essential for Desired Outcomes", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 4, page no. pp373-378, April-2019, Available at : http://www.jetir.org/papers/JETIR1904N51.pdf