• Wondem Mekuriaw
• Dr. Rajbans Singh Gill

The purpose of the study was to find out the association between public satisfaction and the competences of frontline community policing officers. Descriptive research design was used with the application of multistage sampling techniques. 377 usable household samples were selected from the Addis Ababa City through questionnaire. Descriptive and inferential statistics were used to present data and test hypotheses respectively. The findings revealed that the result-oriented competency highly associated with public satisfaction with police. Teamwork, interpersonal communication and personal effectiveness competency of the officers also associated with public satisfaction. Therefore, the officers should be trained as a generalist to deal with various issues and fits in every situation where they needed.

Community policing, competences, result oriented, public satisfaction

"An Empirical Analysis of Public Satisfaction with Police in Addis Ababa City, Ethiopia.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 4, page no.57-62, April-2019, Available :http://www.jetir.org/papers/JETIR1904Q12.pdf

"An Empirical Analysis of Public Satisfaction with Police in Addis Ababa City, Ethiopia.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 4, page no. pp57-62, April-2019, Available at : http://www.jetir.org/papers/JETIR1904Q12.pdf