• Sara Kamal
• Naghma Ali
• Parvaiz Talib

The aim of the study was to identify the relationship between role stress and job satisfaction among banking sector professionals of India and to figure out whether differences exists in the level of role stress and job satisfaction with respect to private and public sector, designation and work experience. Banking employees from 14 public and 14 private banks (total 28 branches) filled the Role Stress Scale and Job Satisfaction Survey. It was hypothesized there would be a relationship between role stress and job satisfaction. The sample comprised of 183 branch managers, operation managers and clerks (M age=¬¬¬¬35.4, SD=11.2) selected from different public and private banks of Delhi and NCR (National Capital Region). Role Stress Scale (Pareek, 1983) and Job Satisfaction Survey (Spector,1997) were used to measure role stress and job satisfaction. Study findings demonstrated that there were significant negative relationships between role stress and job satisfaction. Work experience wise, sector wise and designation wise, there was no significant level of differences in role stress but level of job satisfaction differs significantly. The results of present study will help in reducing role stress and improving job satisfaction and hence enhancing productivity. Future research direction could be to suggest innovative interventions for human resource managers to enhance banking employee motivation and job satisfaction of banking employees.

Role stress, Job Satisfaction, Banking sector professionals

"ROLE STRESS AND ITS RELATIONSHIP WITH JOB SATISFACTION IN BANK EMPLOYEES OF INDIA", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 4, page no.582-594, April-2019, Available :http://www.jetir.org/papers/JETIR1904Q92.pdf

"ROLE STRESS AND ITS RELATIONSHIP WITH JOB SATISFACTION IN BANK EMPLOYEES OF INDIA", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 4, page no. pp582-594, April-2019, Available at : http://www.jetir.org/papers/JETIR1904Q92.pdf