UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 6 Issue 4
April-2019
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR1904Q95


Registration ID:
223921

Page Number

605-616

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Title

IMPACT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE IN IT INDUSTRY

Authors

Abstract

In Information technology Industry, most key factor for success is customer (client) satisfaction. In IT industries, organization put constant pressure on their employees to achieve the given assignment with in the targeted time; hence employees need to be dynamic, careful, and analytical. Several observations revealed that service IT employee have strict time pressure of completion of task. Fear of termination of job contract is very common problems among IT industry. As a result; employees suffer from particularly high level of stress and emotional disturbance, which directly or indirectly effect on performance. Employers or managers always expects to give outstanding performance from employees .To deliver these outstanding performance employees have to be busy in their work more than which results in high stress which lead to emotional disturbance (Byron Stock & Associates LLC., 2010). This pressure is clearly evident within the IT industry where the need for delivery and speed. In view of this the present research paper discuss the various dimensions of emotional intelligence. According to Joic swarnalatha, R krishnaveni, V.Murali (2018) there is positive significant impact of emotional intelligence levels of the employees on their organisation performance. In this paper we investigated association between select dimensions of emotional intelligence and job performance of IT employees which has impact on job performance.

Key Words

Emotional Intelligence, Job Performance, IT industry.

Cite This Article

"IMPACT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE IN IT INDUSTRY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 4, page no.605-616, April-2019, Available :http://www.jetir.org/papers/JETIR1904Q95.pdf

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2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"IMPACT OF EMOTIONAL INTELLIGENCE ON JOB PERFORMANCE IN IT INDUSTRY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 4, page no. pp605-616, April-2019, Available at : http://www.jetir.org/papers/JETIR1904Q95.pdf

Publication Details

Published Paper ID: JETIR1904Q95
Registration ID: 223921
Published In: Volume 6 | Issue 4 | Year April-2019
DOI (Digital Object Identifier):
Page No: 605-616
Country: ANANTAPUR, A.P., India .
Area: Management
ISSN Number: 2349-5162
Publisher: IJ Publication


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