• Pavit Kaur Raina
• Raminder Sira

Emotional intelligence is a widely studied phenomenon in the workplace context. Due to its high applicability and relevance in the hospitality sector, emotional intelligence has been explored by various research scholars empirically, with a different set of mediators and moderators. In this paper, the author intends to review the papers centered around the concept of emotional intelligence with special relevance to the mediators and moderators used. This paper attempts to provide insights to the research scholars who are interested in studying the gap and introducing novel mediators and moderators in future studies revolving around emotional intelligence in the hospitality sector.

: Emotional Intelligence, Hospitality sector

"EMOTIONAL INTELLIGENCE IN THE HOSPITALITY SECTOR: A SYSTEMATIC REVIEW OF POTENTIAL MEDIATORS AND MODERATORS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 4, page no.900-911, April-2019, Available :http://www.jetir.org/papers/JETIR1904V80.pdf

"EMOTIONAL INTELLIGENCE IN THE HOSPITALITY SECTOR: A SYSTEMATIC REVIEW OF POTENTIAL MEDIATORS AND MODERATORS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 4, page no. pp900-911, April-2019, Available at : http://www.jetir.org/papers/JETIR1904V80.pdf