• Dr. Preeti Garg
• Ayushi Parmar

In rapidly changing business environment there are constant challenges for banks to continuously enhance and improve knowledge and skill sets across the organization. Banking is to be considered as pure financial service industry and responsible for the economic development of an economy up to great extent. This research paper study the impact of training and development on job satisfaction of employees. The survey instrument which is a well-structured questionnaire was administered to two hundred bank employees of different managerial level. Data has been collected from different branches of public banks of Ghaziabad. Closed ended questions were analyzed through simple percentage method. The findings of study reveal that training plays important role in increasing the efficiency, retaining employees, improving their commitment and their attitude towards job. The researchers summed up with view that banking sector may give more attention to motivate and retain their employees to make them more contented and to make efforts by ensuring overall excellence of banking organization

Job Satisfaction, Bank Employees, Work Performance, Training and Development

"Impact of Training and Development on Job Satisfaction of Bank Employees: A Study in Ghaziabad City ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 5, page no.203-208, May-2019, Available :http://www.jetir.org/papers/JETIR1905Q27.pdf

"Impact of Training and Development on Job Satisfaction of Bank Employees: A Study in Ghaziabad City ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 5, page no. pp203-208, May-2019, Available at : http://www.jetir.org/papers/JETIR1905Q27.pdf