UGC Approved Journal no 63975(19)

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Published in:

Volume 6 Issue 6
June-2019
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR1906202


Registration ID:
213572

Page Number

399-405

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Title

A STUDY ON THE CONTRIBUTION OF ISO QUALITY MANAGEMENT SYSTEM STANDARD TO ORGANISATIONAL PERFORMANCE

Abstract

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. ISO 9001:2015 (the most recent version of the standard) is made up of a number of different clauses, each concentrating on the requirements involved in different aspects of QMS. The importance of the research was to Influence of ISO Management System Standards on Organizational Performance. Simple random sampling technique was adopted. The sample size of the research was 343. The analysis found that here is influence of Design Quality, Operational Efficiency and Supplier Quality on Product Quality. It is also found that there is influence of ISO Management System Standards on Organizational Performance. Hence, it is concluded that the organization should set a systematic and targeted approach to internal audit and identify the opportunities for improvement from results of audits. The management should support the internal audit team continuously and effectively involve employee for maintaining the quality management system.

Key Words

Design Quality, Operational Efficiency, Supplier Quality, Product Quality and Organizational Performance.

Cite This Article

"A STUDY ON THE CONTRIBUTION OF ISO QUALITY MANAGEMENT SYSTEM STANDARD TO ORGANISATIONAL PERFORMANCE", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.399-405, June-2019, Available :http://www.jetir.org/papers/JETIR1906202.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"A STUDY ON THE CONTRIBUTION OF ISO QUALITY MANAGEMENT SYSTEM STANDARD TO ORGANISATIONAL PERFORMANCE", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp399-405, June-2019, Available at : http://www.jetir.org/papers/JETIR1906202.pdf

Publication Details

Published Paper ID: JETIR1906202
Registration ID: 213572
Published In: Volume 6 | Issue 6 | Year June-2019
DOI (Digital Object Identifier):
Page No: 399-405
Country: Chidambaram - Talk, Cuddalore - District, Tamil Nadu, India .
Area: Management
ISSN Number: 2349-5162
Publisher: IJ Publication


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