• Dr.R.Sangeetha
• Dr.G.Dinesh Kumar

The use of Mobile application has thrown a new path in today’s world which makes marketing at the doorsteps. The Mobile application is a combination of Marketing and Technology with internet to advertise and sell their products. It plays a major vital role in all the sectors including food industry. As most of the people run behind money to survive in the competitive world, cooking makes them exhausted. So this opportunity has been used by many corporates to market their service in the way of online food ordering system. This study focus on the customer’s expectation towards Online Food ordering system. For this purpose the researcher has approached 130 respondents to gather their expectation. Through Mean Rank analysis, it was found that ‘Availability of all types of payment systems with offers’ is mostly expected by the customers in the online food ordering system.

Online Food Ordering System, Customer, Expectation, Mobile application, Payments

"CUSTOMERS EXPECTATION TOWARDS ONLINE FOOD ORDERING SYSTEM", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.799-801, June-2019, Available :http://www.jetir.org/papers/JETIR1906407.pdf

"CUSTOMERS EXPECTATION TOWARDS ONLINE FOOD ORDERING SYSTEM", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp799-801, June-2019, Available at : http://www.jetir.org/papers/JETIR1906407.pdf